Holiday Information :: Travel with Balkan Holidays to Bulgaria ...
A checklist for the disabled and less mobile passengers can be obtained by contacting us directly and will need to be completed and signed by you before your booking can proceed. All Children aged 16 and over must also hold their own individual passports. All known current airport and security charges. ALLOCATION ON ARRIVAL"Allocation on arrival" means the accommodation will be provided in a resort/property anywhere within the particular holiday region stated, which may not necessarily be featured in our brochure. Alternatively you can contact ABTA's Travel Information line on 0901 201 5050 (calls are charged at 50 pence per minute). As is the custom, work may start early in the day. Baby cots are not available in most of the apartments. Balkan Holidays cannot guarantee a particular resort, property or extra facilities such as a swimming pool, prior to departure from the UK. Balkan Holidays or the airlines, may refuse travel if you do not have the correct documents.Your passport and travel documents must be intact and you may not be able to travel if they are damaged.Information in this section is valid for British citizens only. Bed and breakfast denotes bed and continental breakfast usually from a buffet selection. Before making a booking we will need to know if you have any medical/physical mobility needs which might affect how and if we can deliver all your chosen holiday services. Bulgaria: Vaccinations for Typhoid and Hepatitis A are recommended. Certain hotels fall between two categories; here, we have added a "PLUS" to aid your decision making. Changing your accommodation in resort is subject to the current brochure price, availability and the relevant administration / cancellation charge. Charges made for collection of tickets at your departure airport. CHECK-IN/ CHECK-OUTChecking in and checking out times vary slightly from resort to resort, but generally are as follows: check in from 14:00 (on occasions it may be later); check out on the last day of your holiday is 10:00 in apartments and midday in hotels. Children’s SafetyBalconies, lifts and swimming pools are just some of the areas accidents can occur when children are not properly supervised. Costs of visas where required (for non-British citizens - see further details on this page). Croatia: Vaccinations for Typhoid and Hepatitis A are recommended depending on area visited. Films and camera equipment are safe in hand luggage, but not in the bag you check into the hold. For further information please call 0870 606 0290 or visit www.fco.gov.uk /knowbeforeyougo. For further information please contact the UK passport office on 08705 210 410. Free luggage allowance of 20 kg (44 lbs), plus 5 kg hand luggage per person (excluding infants) on international flights; 15 kg luggage allowance on Bulgarian domestic flights. Further, we will mention that some hotels allow access for partially disabled guests, although the bathroom doors are generally narrower than a standard wheelchair and there may be a number of steps between the hotels and the beach. Half board denotes breakfast and evening meal; full board denotes breakfast, lunch and evening meal. Hot climates can attract different types of insects to those in the UK, do not be surprised to find some insects in and around your accommodation. However, as you'd expect, not all hotels, resort facilities (particularly beach facilities), restaurants, night clubs and children's activities may be available at these times. However, they always do their best to give advance notice of such interruptions and minimise inconvenience to holidaymakers. If a special diet is essential for you, we may have to decline your booking. If comfort and convenience are important, then go for this standard of accommodation! If the passport and ticket does not match, you may not be able to travel and your insurance policy may be invalid. If you choose another insurance policy, please ensure that the cover is at least equivalent to that offered by us. If you need a larger bathroom we suggest choosing a 3 or 4 star property and booking a room with a bath.LIFTS - If a hotel offers lift facilities, be aware that it may be withdrawn from time to time for essential maintenance work. In addition, during prolonged periods of hot weather the resort authorities sometimes find it necessary to conserve water supplies by implementing a "regime" with intermittent interruptions to supply. In addition, motorised wheelchairs and scooters may be subject to a surcharge. In addition, there is usually a small charge to pay for all public toilets, even those located in hotels. In some cases you may have to wait to access your accommodation depending on your flight arrival time or have several hours before your homeward flight departs. In some hotels all meals are served buffet style, and when this is known in advance it is detailed in the brochure. In some studio apartments the bed may be of sofa type. It is not necessary to obtain visas before departure on these pre-booked inclusive holidays, but you should take your holiday confirmation invoice with you in case the reason for your visit is requested at the airport on arrival. It is possible that there may be building work in the vicinity of your holiday accommodation, or in the resort area. It will however enable us to check the suitability of your chosen holiday with our resort staff based on the information supplied by you. Its worth remembering, that mild stomach upsets are often caused by a change of environment, and not necessarily by local hygiene or food preparation standards. Light meals / refreshments on all flights. Local suppliers reserve the right, subject to weather and visitors in resort, to either withdraw or reduce the services provided. Malaria tablets may also be recommended. Many lifts offered may commence on a floor other than ground level and may be reached by stairs.DRESS CODE - Please note that men are expected to wear long trousers in the hotel restaurants during the evening, this applies to all hotels in our brochure. Montenegro: Vaccinations for Typhoid and Hepatitis A are recommended depending on area visited. Most hotels will offer the use of a swimming pool. Our references allow you to pick the best hotel to suit your needs and budget. Perfect for the value-conscious holiday-maker who spends the day out and about. Please note all timings are subject to change. Please also note that alternative hotels (of the same category to those booked or higher) may be provided without notice when the resorts are not full or on occasion at other times.FLIGHT ROUTING Flight routing is confirmed at the time of check-in. Please also remember that meals for infants are paid for locally. Please make your own arrangements for this or call our reservations department at least 2 weeks before departure to check if the airline will accept the equipment. Please note however that our suppliers reserve the right to change the meal basis from buffet style to table service or vice versa. Please note that completion of this form will not guarantee your needs will be met. Please read through descriptions carefully, as some properties have better rooms with fewer facilities, and vice-versa. Reimbursement to apartment owners and hoteliers for any damage to their property. Romania: Vaccinations for Hepatitis A, Tetanus and Polio are recommended depending on area visited.Accommodation SafetyOn arrival at your accommodation, please take time to familiarise yourself with the layout of the property. Rooms and bathrooms are spacious and well equipped. Rooms generally have both TV and phones. See details of our excellent scheme on page 194. Services of Balkan Holidays representative or agent at holiday centres. Slovenia: Vaccinations for Typhoid and Hepatitis A are recommended depending on area visited. Some hotels offer beach / pool towels against a refundable deposit. Sometimes a hotel may let you keep your room (arrange in resort) at local charge. Special meals on the aircraft may not be provided by all carriers. Supplements resulting from current unknown taxes and costs, if applicable at the time of your booking. The choice of meals for vegetarians or those requiring other special diets is very limited, usually restricted to salads and omelettes. The cost of personal items such as laundry, drinks and telephone calls. The elderly, pregnant women and those travelling with infants should take extra care. The extra beds are usually of a sofa type in the living room. The Foreign & Commonwealth office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad. The prices for this type of holiday are valid at the time of booking only and are subject to availability. The Welcome pack (available in most apartments in Bulgaria only) comprises of a bottle of mineral water, milk, bread and small portions of jam, butter, tea, coffee and suger. These needs may affect your flight, transfers or the suitability of your chosen accommodation or other aspects of your holiday. This can be due to cleaning, renovation or as a result of local conditions and Balkan Holidays cannot be held responsible. This information can be obtained through your local GP. This is at the discretion of the airline.If you fail to pre-book your wheelchair assistance,we reserve the right to refuse travel. This is based on our company knowledge only, so please do not compare it with other countries such as Spain or Britain as our destinations are totally different. This is not normally possible with apartments.BATHROOMS - a typical Bulgarian bathroom is small and consists of a toilet, a basin and a shower with no curtain or tray, and a central drain in the floor. Tick-borne encephalitis is present in forest areas. Turkey: Vaccinations for Typhoid and Hepatitis A are recommended depending on area visited. Unfortunately such developments are not under our control. Unfortunately, it is not always possible to foresee the nature and extent of such work, so please bear with us over these problems, as after all they are being done for the ultimate benefit of holidaymakers. Visas may be required for persons booked through our independent Travel Department; please ask our agent at the time of booking.PASSPORTS FOR CHILDRENAll children up to 16, including new-born babies, need their own passport to travel to Bulgaria. We ask that you are extra vigilant when travelling with children and that they are accompanied by an adult at all times whilst swimming.Flag warning systems may be in operation on some beaches. We cannot be held liable if you fail to tell us about special requirements that may affect the quality of your holiday. We endeavour to make sure your accommodation and other services are provided by reputable suppliers. We reserve the right to change flight supplements from time to time. We take every reasonable care to make sure standards are as high as possible; however, before using any facilities provided for children, I.e. We will contact you if, in our opinion, work is likely to disturb your stay.In some resorts, the provision of roads, power and water supplies etc. We will therefore ask that you submit any special needs/requirements to us in writing before making any reservation. Where provided, the Balkan Holidays invoice must always be taken on the holiday. Wherever possible a room will be made available for changing and storing luggage. You should also have insurance for these items and pay the excess luggage charged by the airline. You will not have a TV or phone, rooms and bathrooms will be small.
